IT for Non-profit
Every dollar that doesn't hit your mission is a dollar wasted. We run IT for non-profits in a way that respects discounted licensing programs, donor-data sensitivity, the lean staffing of mission-driven teams, and the volunteer-onboarding reality.
The five problems we fix first in non-profit.
These are the patterns we hear in the first call, every time. The order matters — solving them in this sequence keeps the work calm and the budget predictable.
- 01
Paying for software you could get free or discounted
TechSoup, Microsoft non-profit, Google non-profit, AWS Imagine, Adobe non-profit. We optimize the license stack first; the savings often fund our entire engagement.
- 02
Donor data on the wrong tier
A spreadsheet of donor contact info on a personal laptop is a fundraising risk. We move case management and donor data to platforms with proper access control and retention.
- 03
Volunteer onboarding takes hours
Volunteers don't want to spend their first afternoon waiting for an IT account. We script onboarding to minutes, with controls that fit the role.
- 04
Grant reporting needs IT artifacts
Funders increasingly ask about cybersecurity controls. We build the artifacts and refresh them annually.
- 05
Burned-out solo IT person who is also the office manager
We backstop solo IT champions so they can focus on their mission, not on patching laptops.
The non-profit playbook.
- 01
Every non-profit engagement begins with a license-optimization audit. We map every paid SaaS contract against TechSoup, Microsoft non-profit, Google non-profit, and AWS Imagine eligibility. The savings often fund the engagement multiple times over.
- 02
On the security side we build a cyber-insurance and grant-reporting-ready baseline: MFA, EDR, immutable backups, a written incident response plan, and quarterly evidence collection. Funders increasingly ask for this; you have the answers ready.
- 03
Donor data and case management get specific attention — Salesforce NPSP, Bloomerang, NeonCRM, Apricot, Salsa, all supported. We build secure import flows, role-based access, and audit logs that survive a privacy-event review.
- 04
We treat volunteer onboarding as a workflow problem. Scripted account provisioning, role-based templates (board / staff / volunteer / intern), automated off-boarding when terms end. Volunteers should be productive in 15 minutes, not 90.
Aligned with the rules your auditors ask about.
Donor privacy
AFP and other guidelines on donor anonymity and data handling. Implemented in CRM, kept up to date.
PCI for online donations
When you take donations on your site, PCI applies. We deploy donation tooling that keeps PCI scope minimal.
FERPA / COPPA where applicable
Non-profits with educational programs or youth services covered for the federal frameworks that apply.
Grant cybersecurity attestations
Federal grants increasingly require attestation; we build the evidence pack you need.
Tools we know inside out.
We bring vendor relationships and deployment muscle for the platforms that run non-profit every day.
Services that fit non-profit.
Mid-size foundation, 45 staff, 200 active volunteers
License audit recovered $38K/year by moving M365, Google Workspace, Adobe, and three SaaS tools to non-profit pricing or TechSoup donations. Built a Salesforce NPSP environment with role-based access for board, staff, and volunteers. Volunteer onboarding went from 90 minutes to 12. Annual grant cybersecurity attestation now takes a single afternoon.
Tell us about your non-profit environmentCommon non-profit questions.
Don’t see yours? Drop us a note — we answer every email personally, usually within the hour.
Do you offer non-profit pricing?
Yes. Our hourly and managed-services rates are discounted for 501(c)(3) organizations, and we don't charge for the license-optimization audit (the savings usually fund the work).
Can you help us apply for TechSoup?
Yes. We assemble the eligibility documentation, place the orders, and integrate the licenses into your tenant. Most non-profits get approved in 2-3 weeks.
Will you support our existing CRM (NPSP, Bloomerang, etc.)?
Yes. We support all the major non-profit CRMs and the integrations they need (donor pages, payment processors, marketing automation).
How do you handle volunteer access?
Role-based templates with automated provisioning and off-boarding. Volunteers get the access they need, when they need it, and lose it when their term ends — without anyone manually clicking through portal screens.
What about grant cybersecurity attestations?
We build the evidence pack (MFA enforcement, EDR coverage, IR plan, backup verification, training records) and refresh it annually. Most attestations take 30 minutes after our setup.
Leading IT
Solutions.
Tell us about your stack, your bottlenecks, your wishlist. We’ll send back a written plan inside 48 hours — no pitch deck, no pressure, no contract talk until you ask for it.